What we do.
In a few words

Based on experience

We combine knowledge about change management with practical implementation and reinforcement experience from +20 Salesforce projects.

We focus on how to mobilize people in your organization to use Salesforce as an enabler to achieve success. We design and implement OCM programs tailored to your organization and available resources.

OCM framework

A guided approach that will help you succeed

Organizational Change Management (OCM) is a critical component of any successful transformation within a business. Implementing change without a structured and well-defined OCM framework can lead to resistance, confusion, and potential failure. These are the compelling reasons why having an OCM framework is essential.

  1. Guided Approach to managing change
  2. Anticipating and Addressing Resistance and plan strategies to mitigate them
  3. Effective Communication and Engagement tailored to different stakeholders
  4. Stakeholder Involvement ensuring concerns and perspectives are considered
  5. Resource Allocation and Risk Management —both human and financial
  6. Consistency and Standardization for managing change across the organization
  7. Measurement and Evaluation incl. metrics and key performance indicators
  8. Knowledge Transfer and Learning from previous change initiatives
  9. Sustained Change Adoption by incorporating strategies for reinforcement.

Let us help you establish a framework that will help you succeed with your OCM projects moving forward.

OCM end-2-end

Maximizing Value and Substainability

Operational Change Management (OCM) is a critical discipline within the realm of business transformation. It encompasses a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.

One of the most effective methodologies in OCM is the end-to-end approach, which focuses on managing the entire change lifecycle from inception to sustained implementation. This approach is crucial for achieving successful and lasting organizational change.

ChangePeople is your OCM partner and will act change lead/manager as a part of the project team. We will work in your best interest to maximize project ROI. We are very familiar with all parts of the process from scoping and planning to implantation and reinforcement.

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OCM Assistance

Maximizing Value and Sustainability

1.Guided Approach: An OCM framework provides a structured and guided approach to managing change. It offers a clear path for assessing, planning, executing, and sustaining change initiatives. Without this structure, change efforts can become chaotic and lack a coherent direction.

2.Anticipating and Addressing Resistance: Change often encounters resistance from employees. An OCM framework equips organizations to anticipate potential sources of resistance and plan strategies to mitigate them. This proactive approach is essential for fostering buy-in and ensuring smoother transitions.

3.Effective Communication and Engagement: A well-structured OCM framework emphasizes communication and engagement strategies. It helps in developing a communication plan that is tailored to different stakeholders, ensuring that the right message is delivered at the right time through appropriate channels.

4.Stakeholder Involvement: Involving stakeholders throughout the change process is crucial. An OCM framework facilitates stakeholder engagement and participation, ensuring their concerns and perspectives are considered and integrated into the change plan, ultimately leading to a more successful change implementation.

5.Resource Allocation and Risk Management: Having a defined OCM framework assists in efficient allocation of resources—both human and financial. It aids in identifying potential risks associated with the change and developing mitigation strategies to minimize negative impacts on the organization.

6.Consistency and Standardization: An OCM framework establishes consistent processes and methodologies for managing change across the organization. This standardization ensures that change management practices are applied uniformly, resulting in a cohesive approach and improved overall effectiveness.

7.Measurement and Evaluation: OCM frameworks include metrics and key performance indicators (KPIs) to measure the success of change initiatives. It allows organizations to evaluate the impact of the changes, gather feedback, and make necessary adjustments for future improvements.

8.Knowledge Transfer and Learning: Through an OCM framework, organizations can capture valuable insights and lessons learned from previous change initiatives. This knowledge transfer helps in refining future change management strategies and continuously enhancing the organization’s ability to adapt to change.

9.Sustained Change Adoption: Change initiatives should not be a one-time event but rather an ongoing process. An OCM framework supports sustained change adoption by incorporating strategies for reinforcement, ensuring that the desired changes are embedded into the organizational culture and become the new norm.

Our Customers

Most of our customers are Salesforce enterprise customers. We stay with them for long and support them on their Salesforce journeys.

We are known to deliver on our promise

Visit us

ChangePeople Office

Dampfærgevej 27-29
2100København Ø

Anna Pelvig
Partner
ap@changepeople.dk

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